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Exploring Microsoft Licensing, Part 1: There’s Margin in Mystery
In this three part mini-series, I will explore the complexities of Microsoft licensing, how Microsoft uses these complexities to their advantage and how companies can educate themselves in an effort to...
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Exploring Microsoft Licensing, Part 2: Don’t Get SAM’d
It’s well documented that Microsoft has been ramping up their license audit program this year with more than 30,000 audits scheduled for 2013. Make no mistake, it is Microsoft’s right to audit the...
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Google Apps vs. Office 365: What Does 99.9% Uptime Really Mean?
Outages and Usability Last week Microsoft provided availability data for Office 365 over the last four quarters; 99.98%, 99.97%, 99.94% and 99.97% respectively. Those stats are great, right? Wrong. In...
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Exploring Microsoft Licensing, Part 3: Free is Not Free
In part one of this mini series, I discussed how Microsoft’s licensing model is confusing, and – by its own admission – dizzying. In part two, I explained how Microsoft can use this complexity to its...
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Google Apps vs. Office 365: Usability of Office 365
In April, we shared a blog post comparing Gmail and Exchange system availability which highlighted some interesting facts. The first being that Office 365 had significantly more service disruptions...
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Making IT Channel Waves: Tracking the Rise of the Cloud Services Brokerage
Cloud Sherpas is pleased to announce a ranking of #1 on CRN’s 2013 Fast Growth list, a list published annually by the multi-media news outlet to highlight advancements in the IT partner channel. This...
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ServiceNow Admin 101: Upgrades and the Release Cycle
ServiceNow administrators can work more efficiently simply by following a few tips, and in the Admin 101 Series I will introduce some of the best tips to simplify the working experience within...
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3 Steps to Standardize Your Corporate Browser
Leverage the latest web technology while also supporting legacy applications and maintaining enterprise-level controls As the desktop — and desktop operating systems — become less relevant due to more...
View Article3 Steps to Standardize Your Corporate Browser: Why Chrome?
Leverage the latest web technology while also supporting legacy applications and maintaining enterprise-level controls In the introduction post to this series, I discussed the many challenges companies...
View ArticleThe Case for a Modern ITSM Solution
In today’s technology-driven world, IT’s job is more difficult than ever before. As users demand higher levels of service, delivering support to these users – and their multitude of devices – becomes...
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